Last updated: 6 November 2026
In compliance with the applicable regulations on information society services and electronic commerce, users of the Luscencia website are informed of the identification details of the entity responsible for the website.
The Luscencia website is operated by NLCL COLLABORATORS, S.L..
Company name: NLCL COLLABORATORS, S.L.
Tax Identification Number (NIF): B93794485
Trade name: Luscencia
Website: https://luscencia.com
Registered address: Calle Anselmo Hernández 6, 37720 El Cerro, Salamanca, Spain
Email address: contact@luscencia.com
Phone: 644 554 036
Contact form: https://luscencia.com/pages/contact
For any communication related to orders, customer service, returns or any other matter related to the website, you may use the contact address, email address, phone number or contact form indicated above.
The publication and management of the website are the responsibility of NLCL COLLABORATORS, S.L., with Tax Identification Number (NIF) B93794485.
The website is hosted by:
Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Luscencia is an online store operated by a Spanish company and selling to consumers in the United Kingdom. Orders are fulfilled and dispatched directly by partners in China. Luscencia remains the seller and the customer’s point of contact for orders, delivery, returns and consumer rights.
Users agree to use this website lawfully, responsibly and in accordance with applicable regulations.
Luscencia makes every effort to keep the information on the website clear, accurate and up to date. However, errors, omissions or pending updates may occur.
The content available on this website, including texts, images, photographs, logos, graphic elements and design, is protected by intellectual or industrial property rights.
Unless prior written authorisation has been obtained, the reproduction, distribution, modification or exploitation, in whole or in part, of such content is prohibited.
The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable regulations.
For more information about the processing of personal data and the use of cookies, please consult our privacy policy.
The conditions applicable to orders, shipping, returns, exchanges and refunds are detailed in the corresponding policies available on the website.
See our shipping policy, returns and refunds policy and terms and conditions. Product returns are handled by our centre in China, whose full address and applicable costs are given in the returns policy.
This legal notice is governed by Spanish law. This choice does not deprive consumers in the United Kingdom of the protection of mandatory consumer laws applicable in their place of residence. Nothing in this notice restricts statutory consumer rights or rights to bring proceedings before a competent court.
For any inquiries related to this legal notice, the website or an order, you can contact us through:
Company name: NLCL COLLABORATORS, S.L.
Tax Identification Number (NIF): B93794485
Email address: contact@luscencia.com
Phone: 644 554 036
Contact form: https://luscencia.com/pages/contact
Address: Calle Anselmo Hernández 6, 37720 El Cerro, Salamanca, Spain
